How To Configure Groups On The Shoretel Ecc Platform Youtube Our contact center success manager, chris recio, explains how to configure groups within shoretel enterprise contact center (ecc).visit our website for more. In this webinar session we give an in depth look at irn, services & groups on the shoretel enterprise contact center (ecc) platform.visit our website for mor.
Shoretel 10 Configuring Workgroups Part 1 Of 2 Youtube In this segment we explain how to set up paging groups using shoretel. throughout the video we describe how to take advantage of the program’s highly customi. Tweet. #4. 04 12 2012, 08:57 am. if you go to the switches page, then select your pri switches you'll see at the bottom half of the page where the channels are assigned to the trunk groups. switch the one from trunk group 2 over to trunk group 1 where the dnis tables are and you should be good to go. Step 3 – open the new extension list if it doesn’t open automatically and find the extensions you want to be speaking through when you page. step 4 – save your extension list. step 5 – click on “call control” and then “paging groups” and create a new one. step 6 – give it a good descriptive name and extension. 4 connect cloud contact center administrator guide preface conventions chapter10, maintaining connect contact center chapter11, using call control scripts chaptera, using time zone data.
Shoretel How To Configure A Hunt Group Youtube Step 3 – open the new extension list if it doesn’t open automatically and find the extensions you want to be speaking through when you page. step 4 – save your extension list. step 5 – click on “call control” and then “paging groups” and create a new one. step 6 – give it a good descriptive name and extension. 4 connect cloud contact center administrator guide preface conventions chapter10, maintaining connect contact center chapter11, using call control scripts chaptera, using time zone data. Shoretel (mitel) connect events tab. dovetailing off the previous video, the events tab is integrated with your outlook or other calendar environment to easily manage your communications related to events you have daily. the shoretel events tab section of your shoretel client allows you to easily setup, join, or initiate a meeting or conference. In this full webinar recording, we should you how to configure hunt groups & work groups for your shoretel phone system.visit our website for more valuable r.
Comments are closed.